- Person-centred approach
- CBT techniques
- Creative exercises
About Hayley
Hayley Matthews is a therapeutic counsellor (member of the BACP and NCPS) with five years' experience working in mental health services across the United Kingdom. She sees people dealing with stress, anxiety, depression, trauma and abuse, relationship and family concerns, addiction, grief, sleep and eating problems, self-esteem and anger. She offers a mix of short-term and longer-term work and provides sessions by telephone or online as described in her biography.
Hayley uses a person-centred and relational style. She helps people look at how life experiences shape their reactions. Conversations focus on what is happening now and how past events influence behaviour and feelings. She uses straightforward techniques from cognitive behavioural approaches and solution-focused ideas when they fit the person’s goals.
Her way of working is open and practical. She may invite metaphor, creative writing or journaling to help someone clarify thoughts. Sessions aim to help people notice patterns, try small changes and build coping strategies for day-to-day life. Hayley also emphasises the therapeutic relationship as a means to understand how someone presents to others.
Her background includes years in the care sector and mental health services, where she supported people with varied needs and levels of distress. She is a registered member of the British Association for Counselling and Psychotherapy and the National Counselling & Psychotherapy Society, and she receives clinical supervision and professional insurance.
For people worried about anger, Hayley works with the emotions and behaviours that fuel heated reactions. She focuses on practical steps to reduce escalation, notice triggers and try alternative responses that suit the individual.
How her approaches translate to online work
Hayley commonly uses attachment-based ideas and client-centred listening together with cognitive behavioural techniques. Attachment-based work looks at how early relationships shape current emotional responses and helps when patterns of reacting in close relationships cause anger or distance. Client-centred counselling focuses on being understood and exploring what matters most to the person, which can help reduce pressure and allow clearer choices. Cognitive behavioural techniques look at thoughts, physical sensations and actions that feed anger and offer practical ways to test and change them.Finding the right approach is part of the work. Hayley will talk with the client about goals and preferences and agree together which way of working makes the most sense. That collaborative process may mean trying different techniques across sessions and adjusting the plan as understanding grows.
The biography notes she offers online and telephone sessions. Please confirm which formats are currently offered before booking. Online sessions can make it easier to fit counselling around work, family and everyday demands, and telephone sessions can suit shorter check-ins or times when video is not convenient. These formats let people bring therapy into their week without long travel or rearranging commitments.
Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of anger issues can be explored?
Hayley works with frustration, resentment, loss of temper and the effects of living with someone else’s anger among other concerns such as stress, anxiety and relationship strain.
What is her general therapy style?
She uses a person-centred, relational approach and draws on cognitive behavioural techniques and solution-focused ideas when helpful. Creativity such as journaling or metaphor may also be invited.
How much experience does she have?
Hayley has five years’ experience providing both short-term and long-term counselling in mental health services and the care sector.
What credentials and location are listed?
She is a member of the BACP and NCPS and practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English and international clients are not currently accepted.
Which session formats are available?
The original biography states she provides online or telephone sessions; please confirm current session options before booking.
How does pricing work?
Costs vary with location and sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Start by selecting the See online therapy options button, complete the short matching questionnaire and then schedule a first session.