- Attachment-based methods
- CBT techniques
- Remote session experience
About Caroline
Dr Caroline Norman is a BACP counsellor with 12 years' experience working in mental health. She helps adults who are dealing with stress, anxiety, relationship strain, anger and the legacy of difficult childhoods. Her background includes NHS roles and workplace counselling leadership.
She practises using a mix of approaches drawn from attachment-based, client-centred and cognitive behavioural ideas. Sessions can be short term or longer term depending on what someone needs. She aims to clarify patterns that keep problems going and to help people try different ways of responding.
Caroline has a PhD in sociology and a postgraduate diploma in CBT, alongside diplomas in counselling and supervision. Her earlier work included teaching, mentoring and research, and she has experience supervising other therapists in clinical settings. She has also worked with addictions in NHS services.
In practical terms she is used to working remotely and has nine years' experience with telephone, video and text chat for therapy. That experience has informed how she runs sessions, schedules check-ins and supports people between meetings when that is helpful.
People come to her for help with grief, parenting stress, chronic health conditions, work pressure and low self-esteem as well as trauma from childhood. She describes herself as reflective and thoughtful and focuses on understanding how past experiences affect day-to-day reactions now.
How therapeutic approaches translate to online sessions
Attachment-based work looks at how early relationships shape current patterns. In online sessions this might involve talking through recurring relationship reactions and practising different ways of connecting in daily life. Client-centred methods focus on listening and building understanding; online meetings give space to reflect and make sense of feelings. Cognitive Behavioural Therapy (CBT) helps with practical steps to change thoughts and behaviours, and can include short exercises or homework between sessions.Finding the right approach is part of the work. The therapist will discuss goals, preferences and what feels manageable, and then agree a way of working together. This is collaborative and can be reviewed as things change.
The therapist's background includes many years of remote work, so sessions have been adapted to fit everyday life. Confirm the exact session formats available before booking. Online work can make it easier to fit therapy around work, reduce travel time, allow shorter check-ins when needed and let people use phone-only options when video is difficult. Registered or accredited professionals often make these practical adjustments to help sessions slot into a client's routine.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
12+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
She works with adults on stress, anxiety, anger, relationship and family issues plus grief, addiction and work-related problems.
What is her style of therapy?
She combines attachment-based, client-centred and CBT approaches to look at patterns and try practical changes.
How long has she been practising?
She has been working as a counsellor and psychotherapist for 12 years, including NHS and private sector roles.
What are her credentials and where does she practise?
She is registered with the BACP and works from the United Kingdom.
Can I work with her if I live outside the UK?
Sessions are offered in English and international clients are not currently accepted.
What session formats does she use?
Her biography notes experience with telephone, video and text chat over nine years; confirm current session options before booking.
How much do sessions cost?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I begin if I want to book?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.